Shipping delays in France and Worldwide
All orders are shipped within maximum 48 hours (working days) once you have paid. Orders placed on the website on Fridays after 12pm, Saturdays, Sundays and holidays will be processed the next working day.
Delivery delays
The average delivery time for France is between 3 and 4 working days, and between 3 to 9 working days abroad (it may differ depending on customs formalities). You can also choose an express delivery by express carrier.
We ship all parcels to home by La Poste or by express carriers with a tracking number and with or without signature.
Free shipping
Home delivery is free for France (excluding DOM-TOM).
In Europe, home delivery with Colissimo International is free for orders over 75€.
Worldwide, home delivery with Colissimo International is free for orders over 150€.
Packaging
For an optimal delivery, we take a great care to properly package our eyeglasses and protecting them in oversized packaging.
Return terms
If you choose to pay with Paypal, returns are free of charge. If an item does not suit you, Paypal will refund the return shipping costs. For more information, click here.
Relay Point: Free with Colissimo Relay at Post Office, in Pickup relays & Pickup Station lockers (2-5 working days after after shipment)
Home with Colissimo: Free (48-72h -open days- after shipment) with or without signature
Home with Chronopost France: 25€ (24h-72h -open days- after shipment)
Europe: Free home delivery with Colissimo International for orders over 75€ (3-18 working days after shipment)
Worldwide: Free home delivery with Colissimo International for orders over 150€ (4-18 working days after shipment)
Home with DHL Express, from 24,61€ (24 to 72h -open days- after shipment)
Germany, Belgium, Luxembourg, Netherlands
Home with Colissimo International, from 8€ (3-18 open days after shipment)
United Kingdom, Ireland, Italy, Spain, Portugal, Switzerland, Austria
Home with Colissimo International, from 9€ (3-18 open days after shipment)
Sweden, Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania
Home with Colissimo International, from 10€ (3-18 open days after shipment)
Greece, Iceland, Finland, Norway, Turkey, Maghreb, specific territories Spain and Portugal, other Eastern European countries
Home with Colissimo International, from 12€ (4-18 open days after shipment)
USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Vietnam, India, Russia, Israel
Home with Colissimo Expert International, from 23€ (4-30 open days after shipment)
Africa (excluding Maghreb), Middle East, Americas (excluding USA and Canada), Other Asia, Oceania (excluding Australia)
Home with Colissimo Expert International, from 30€ (4-30 open days after shipment)
DOM-TOM (excluding Mayotte, St-Pierre-et-Miquelon)
Home with Colissimo Expert International, from 13€ (5 open days after shipment)
DOM-TOM (with Mayotte, St-Pierre-et-Miquelon)
Home with Colissimo Expert International from 18€ (5 open days after shipment)