🌴 New Drop 🌴 S/S 22 "La Riviera" Collection is out now Minimum order: €150 (excl. VAT) & worldwide shipping Need help, please contact us
🌴 New Drop 🌴 S/S 22 "La Riviera" Collection is out now 💛 Buy one pair, we give one to someone in need 💛 🎁 Free delivery worldwide up to 2 pairs* 🎁

Delivery & returns

 

 

Free shipment of your parcel


Shipping delays in France and Worldwide

All orders are shipped within maximum 48 hours (working days) once you have paid.

Delivery delays in France

The average delivery time is between 2 to 9 days abroad, you can also choose an express delivery by carrier.
We ship all parcels to home by La Poste or by express carriers with a tracking number and with or without signature.

Free shipping

Home delivery is free for France (excluding DOM-TOM).
Home delivery is free as well for Europe and worldwide with Delivengo International carrier until 2 pairs of eyeglasses purchaised.


Packaging

For an optimal delivery, we take a great care to properly package our eyeglasses and protecting them in oversized packaging.



Terms of return and refund


Return terms

If you are not satisfied with your purchase and wishing to change your mind, you can make a return request from your Customer account online.
Simply return the product at your expense in its original packaging and with the same initial shipment mode (return tracking number will be required) within 30 days after receipt of the package and within the original state. If you are in France (excluding DOM-TOM), the return is free thanks to the prepaid return label that we will send you by e-mail. More informations in our Terms

To do so, please contact us through this link.

Refund terms

We will refund you as soon as we receive and check your parcel back.

Free return with Paypal

If you choose to pay with Paypal, returns are free of charge. If an item does not suit you, Paypal will refund the return shipping costs. For more information, click here.

FRANCE

Relay Point, free (2-5 open days after shipment)

Home with Colissimo, free (48-72h -open days- after shipment)

UE & WORLDWIDE (EXCLUDING FRANCE AND DOM-TOM)

Home with Delivengo International, free until 2 pairs purchaised (3-60 open days after shipment)

INTERNATIONAL

Home with Chronopost Express, from 17,26€ (24 to 72h -open days- after shipment)

Germany, Belgium, Luxembourg, Netherlands

Home with Colissimo Expert International, from 6,16€ (2-18 open days after shipment)

United Kingdom, Ireland, Italy, Spain, Portugal, Switzerland, Austria

Home with Colissimo Expert International, from 7,58€ (2-18 open days after shipment)

Sweden, Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania

Home with Colissimo Expert International, from 7,64€ (2-18 open days after shipment)

Greece, Iceland, Finland, Norway, Turkey, Maghreb, specific territories Spain and Portugal, other Eastern European countries

Home with Colissimo Expert International, from 10,75€ (2-18 open days after shipment)

USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Vietnam, India, Russia, Israel

Home with Colissimo Expert International, from 19,46€ (2-30 open days after shipment)

Africa (excluding Maghreb), Middle East, Americas (excluding USA and Canada), Other Asia, Oceania (excluding Australia)

Home with Colissimo Expert International, from 23,41€ (2-30 open days after shipment)

DOM-TOM (excluding Mayotte, St-Pierre-et-Miquelon)

Home with Colissimo Expert International, from 9,16€ (open days after shipment)

DOM-TOM (with Mayotte, St-Pierre-et-Miquelon)

Home with Colissimo Expert International from 16,18€ (open days after shipment)