Shipment of your package

We ship all orders within 48 hours (working days) after receipt of your payment. The average delivery time is between 2 to 9 days abroad, you can also choose an express delivery by carrier. Given the current circumstances related to COVID-19, these indicative delivery times cannot be guaranteed and may be extended by a few days.

For your information, you can find out our K-EYES® eyewear in pharmacies in France and abroad.

The parcels are sent by La Poste and by carriers with a tracking number and with or without signature. Shipping charges include preparation and packing costs and postage.

The amount of postage depends on your delivery country. To save on transportation costs, we recommend you to gather all your items in one order.

To guarantee you an optimal delivery, we take a great care to properly package our glasses and protecting them in oversized packaging.

Terms of return and refund

If you are not satisfied with your purchase and decide to retract, please contact us and we will find a solution to answer to your expectations. To do so, please contact us through this link.

Simply return the product at your expense in its original packaging and with the same initial shipment mode (the return tracking number will be required) within 60 days after receipt of the package and within the original state. More informations in our Terms. 

According to the current health crisis and until the lifting of the confinement, we are extending the return period to 60 days, so that you can take the time to return your order without stress and risk.

If you choose to purchase via Paypal, returns are free. If an item does not suit you, Paypal will refund you return fees. For more information, click here.